We make quality that lasts a lifetime and stand behind the quality for life. That’s been Noor Jouel’s promise, and it’s why we give you a Free Lifetime Warranty. If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, Noor Jouels may, in its discretion, replace with like-kind.
Fine jewellery is not impervious to normal wear, activities or trauma. This is particularly true for rings since hands are regularly subjected to considerable abuse. We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Our warranty covers worn out prongs(s) allowing a stone to fall out. Please contact us if you have any questions or would like to return your item(s) to take advantage of our free lifetime warranty or request additional repair work needed to service your Noor Jouels jewelry.
If at any time you wish to upgrade your standard simulate, we will let you apply the original purchase price towards your new Superior Diamond Alternative.